Global Service Delivery
While outsourcing continues to be the focus of news coverage, the trend of creating service delivery teams made up of offshore or globally dispersed resources is quietly becoming a normal practice in the way many professional service organizations develop and deliver solutions for their customers.
There are various reasons partners and professional services executives are turning to geographically dispersed delivery teams, including, price competition, margin protection and skills availability. Today, professional services organizations are facing global competition. Firms based in India, Russia or China are competing for business directly within North America, likewise North American based firms now have offices located throughout the world. It is critical to put together project development teams that leverage the best skills at the most advantageous cost. With more fixed bid proposals and global competition, profitably exceeding customer expectations is quite a challenge. With Primavera, you can meet this challenge.
Primavera enables professional service organizations to better forecast demand for resources, easily manage workforce skill mix, standardize project delivery best practices, quickly identify and escalate risks and issues, and effectively communicate status to stakeholders. With Primavera, you can share comprehensive and accurate information with your customers regardless of where your development teams are located.
Primavera enables professional services organizations to:
• Accurately forecast resource needs based on actual demand.
• Centrally manage your global resource skills mix and availability.
• Place the right people on the right projects at the right time.
• Deploy best practice methodologies consistently throughout the world.
• Gain up to date access to risks and issues.
• Clearly communicate accurate information seamlessly to your customers.
With Primavera you can exceed your customer expectations, profitably.
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