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PHILADELPHIA , PA , May 2, 2005 – Primavera Systems, Inc., today announced that it received its fourth Omega NorthFace ScoreBoardSM Award for exceeding customer expectations in customer service and satisfaction. Primavera was presented with the award on Monday April 20 th at the SCORE Conference 2005 in Boston.

“Technical support from Primavera has always been second to none and is one of the main reasons we chose Primavera software over other products,” said Primavera customer Rob Lovell, Planning Services Manager for Alstec Ltd.

The NorthFace ScoreBoardSM Award is an annual honor given by the Omega Management Group Corp. (Omega) of Chelmsford, Massachusetts. Award recipients qualify through measurement of customer satisfaction levels in categories such as technical support, field service, account management and training. Omega market research indicates that consistent achievement of this level of customer service indicates “clear evidence of building customer loyalty,” and that the satisfaction level “essentially locks-in profitable long-term customer relationships and significantly raises the bar” for its competitors.

“Primavera has built strong, long-standing customer relationships based on its quality of support,” said Kristy Tan, Vice President, Customer Support for Primavera. “The 75,000 companies that Primavera works with depend on our commitment to being a strong support system for them. We have always partnered with our customers to make sure they are successful no matter what their size or industry.”

“The professional, knowledgeable support that Primavera provides helps me bring more value to my organization,” said Primavera customer James Caston, PMP, Senior Program Controls Manager of CH2M Hill. "The efficiency of the support organization actually translates into improved productivity and profitability for my company. The faster we resolve issues, the easier it is to deliver projects on time and budget."

“Receiving the Omega NorthFace Award for the fourth time validates our belief that superior customer service is an essential part of the total solution,” said Joel M. Koppelman, CEO, Primavera Systems. “We are pleased that our customers are experiencing great successes with our software and support.”

Primavera was also awarded the Omega Northface Award in 2001, 2002 and 2003.

About Omega Management Group Corp.
Since 1984, Omega has been the leader in providing customer satisfaction and retention programs by successfully partnering with their clients to achieve the goal of World Class Customer Organization. The Chelmsford, Mass.- based company is grounded in the service side of a wide cross-section of industries. Omega’s mission is to provide organizations with a competitive advantage by delivering customer intelligence data that increases customer satisfaction and loyalty. For more information about Omega Group and the NorthFace ScoreBoardSM Award , please visit www.omegascoreboard.com.

About Primavera Systems, Inc.
Primavera is the largest independent provider of collaborative project, resource and portfolio management solutions . Primavera's world-class software and services are used by the Global 2000 to choose the set of projects that best enable their strategy, to plan, control and govern the chosen projects, and to accelerate the delivery of high-quality results for themselves and their clients. Primavera provides in-depth solutions for projects involving aerospace and defense; engineering and construction; financial services; government; high technology; power, energy and process; and professional services engagements. Gartner and META Group have each recognized Primavera as a Project Portfolio Management leader as have more than 75,000 companies in 164 countries. For more information, visit www.primavera.com or call +1.800.423.0245 / +1.610.667.8600.

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Primavera and the Primavera sundial logo are trademarks of Primavera Systems, Inc. All other trademarks mentioned herein are the property of their respective owners.

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